Get Started

Customer Guidance

Discover the joy of buying and selling with Carhuna – your go-to platform for automotive passion.

Before You Begin

Create an Account

Create an Account

Begin your Carhuna journey by signing up for an account. Our platform is crafted for individuals and enthusiasts like you. Curious about account types and pricing? Learn more here.

Sign up

Get Started

  • Signup Process: Signing up is straightforward. Click here to begin.
  • Verification for Security: We'll verify your email and phone number for security purposes and to keep you informed about important notifications.
  • Identity Confirmation: To maintain a trusted community, we require identity verification.
  • Payment Details: Add a payment card for seamless transactions.
  • Personalise Your Experience: Optionally, tell us about your favourite cars for tailored recommendations in the future.

Understand the Auction Process

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Place Your Bid

A bid is your offer for a vehicle. Remember, each new bid must be higher than the current one and follow our bidding increments.

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Reserve Price

This is the seller's minimum acceptable price. If bids don't meet the reserve, the car won't be sold.

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No Reserve Auctions

No Reserve Auctions: Spot a 'No Reserve' tag? That means the highest bid wins, no matter what.

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Selling Status

A 'Selling' tag indicates the reserve has been met, and the highest bid at auction's end will secure the vehicle.

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Auction Sniping

Sniping is bidding in the auction's final moments. We have measures in place to keep the playing field fair for everyone.

The Thrill of Victory

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Winning the Auction

If you're the top bidder when the auction closes, and the reserve is met – congratulations, the vehicle is yours!

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If You Don't Win

Not the highest bidder, or the reserve wasn't met? There's always another exciting auction waiting for you on Carhuna.

Auctions: Buying - Your Gateway to Exciting Auctions

Ready to dive into the thrilling world of car auctions? Here's how to get started on Carhuna:

Join Carhuna: First things first, you'll need an account. Sign up here, verify your ID, and add your payment details. Once you're all set, the bidding world is your oyster. Need more info on signing up? Click here.

Finding Your Perfect Auction

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Discover with Smart Search: Use the ‘Smart Search’ feature in our header, select ‘Auctions’, and you’re instantly in the heart of Carhuna’s auction listings.

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Refine Your Search: Looking for a specific make, model, or dealership? Our Smart Search and side filters help you find exactly what you’re seeking. Plus, you can sort auctions by their ending time for convenience.

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Explore Auction Lots: Click on any lot to delve deeper. You’ll find detailed descriptions, view photos, and review any seller-provided documentation.

Enquire and Bid with Confidence

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Reach Out or View a Lot: Interested in a lot? Feel free to message or call the seller to ask questions or arrange a viewing.

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Understand the Costs: Carhuna charges a buyer’s premium on successful auction sales. Use our ‘Commission Calculator’ to understand potential costs if you win a lot.

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Place Your Bid: Ready to bid? Click ‘Place Bid’ in the ‘Latest Bids’ section or use the sticky bid bar. You’ll see the bidding history and can choose to place a standard or absentee bid.

Stay Informed Throughout

Track Your Bids: After placing a bid, follow the auction’s progress in your Dashboard under ‘Your Activity’. We’ll keep you updated via email or SMS on any developments, like being outbid, winning, or losing the auction.

Listing an Auction: Upload Stock - Your First Step to Auction Success

Ready to auction your vehicle on Carhuna? Let's get started:

  1. Start with Your Stock: To list a car for auction, first add it to your Stock. Simply click the [+New] or [+ Create] buttons in your dashboard's header or Stock section. No Stock yet? You’ll be prompted to add your vehicle.

  2. Detailed Vehicle Information: Fill out the vehicle upload form with as much detail as possible. Accurate information and high-quality photos boost trust and appeal. Need help with photography or a vehicle write-up? Please reach out to us.

  3. Save and Select: Once your form is complete, save your vehicle to your Stock. Then, choose it to create your auction.

Crafting Your Auction Listing

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Highlight the Best Features

In your advert, include one or two key selling points that will captivate potential buyers.

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Set Your Price

Decide on a reserve price – the minimum you’ll accept. Opting for 'No Reserve'? Expect more attention as these auctions often attract a wider audience.

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Schedule Your Auction

Choose when your auction starts. Set it for immediate launch or pick a future date and time.

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Preview Period

Set a preview period if you want buyers to see your auction before bidding starts, creating anticipation.

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Define the Bidding Period

Decide how long your auction will run. Timing can be key to attracting the right bidders.

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Terms of Sale

Especially important for trade users, be clear about invoicing, transactions, and warranties.

Ready to Launch

Publish with Confidence: Once you're satisfied, publish your auction. Remember, after it goes live, edits aren’t possible, so if you spot a mistake, contact us right away.