Before You Begin
Create an Account
Begin your Carhuna journey by signing up for an account. Our platform is crafted for individuals and enthusiasts like you. Curious about account types and pricing? Learn more here.
Get Started
- Signup Process: Signing up is straightforward. Click here to begin.
- Verification for Security: We'll verify your email and phone number for security purposes and to keep you informed about important notifications.
- Identity Confirmation: To maintain a trusted community, we require identity verification.
- Payment Details: Add a payment card for seamless transactions.
- Personalise Your Experience: Optionally, tell us about your favourite cars for tailored recommendations in the future.
Classifieds Overview
Simplified Selling and Buying
A Classified advert on Carhuna is a straightforward way to list your car for sale. It includes pictures, detailed information, and a set price, making it easy for potential buyers to find exactly what they're looking for. Interested in a car? Feel free to contact the seller to arrange a viewing. Doing your own research is always a smart move.
Creating a Classified on Carhuna: Start with Stock Upload
- Add to Stock: Ready to list your car? Begin by uploading it to your Stock. Just click the [+New] or [+ Create] buttons on your dashboard.
- Detailed Vehicle Information: The more detailed your vehicle upload form, the more trustworthy your listing appears. Don't forget to include high-quality photos and any relevant documents, like inspection reports or history.
- Need Assistance?: We're here to help. For professional photography, contact and for assistance with your vehicle write-up, please reach out to us.
Finalising Your Classified Listing
- Choose Your Car: Once your car is in your Stock, select it to create your Classified. Set your price or choose 'POA' (Price on Application).
- Preview and Publish: Review and make any final tweaks to your advert before publishing. Remember, once your Classified is live, it cannot be changed. Need to make updates? Simply archive it and start a new listing. Your vehicle and its information will remain saved in your Stock.
Trade users can use our Trade Provider API or DMS Feeds to automatically pull cars through to Carhuna Classifieds from their own website or system. To set this up please get in touch with us by emailing support@carhuna.com.
Understand the Auction Process
Place Your Bid
A bid is your offer for a vehicle. Remember, each new bid must be higher than the current one and follow our bidding increments.
Reserve Price
This is the seller's minimum acceptable price. If bids don't meet the reserve, the car won't be sold.
No Reserve Auctions
No Reserve Auctions: Spot a 'No Reserve' tag? That means the highest bid wins, no matter what.
Selling Status
A 'Selling' tag indicates the reserve has been met, and the highest bid at auction's end will secure the vehicle.
Auction Sniping
Sniping is bidding in the auction's final moments. We have measures in place to keep the playing field fair for everyone.
The Thrill of Victory
Winning the Auction
If you're the top bidder when the auction closes, and the reserve is met – congratulations, the vehicle is yours!
If You Don't Win
Not the highest bidder, or the reserve wasn't met? There's always another exciting auction waiting for you on Carhuna.
Auctions: Buying - Your Gateway to Exciting Auctions
Ready to dive into the thrilling world of car auctions? Here's how to get started on Carhuna:
Finding Your Perfect Auction
Discover with Smart Search: Use the ‘Smart Search’ feature in our header, select ‘Auctions’, and you’re instantly in the heart of Carhuna’s auction listings.
Refine Your Search: Looking for a specific make, model, or dealership? Our Smart Search and side filters help you find exactly what you’re seeking. Plus, you can sort auctions by their ending time for convenience.
Explore Auction Lots: Click on any lot to delve deeper. You’ll find detailed descriptions, view photos, and review any seller-provided documentation.
Enquire and Bid with Confidence
Reach Out or View a Lot: Interested in a lot? Feel free to message or call the seller to ask questions or arrange a viewing.
Understand the Costs: Carhuna charges a buyer’s premium on successful auction sales. Use our ‘Commission Calculator’ to understand potential costs if you win a lot.
Place Your Bid: Ready to bid? Click ‘Place Bid’ in the ‘Latest Bids’ section or use the sticky bid bar. You’ll see the bidding history and can choose to place a standard or absentee bid.
Stay Informed Throughout
Track Your Bids: After placing a bid, follow the auction’s progress in your Dashboard under ‘Your Activity’. We’ll keep you updated via email or SMS on any developments, like being outbid, winning, or losing the auction.
Listing an Auction: Upload Stock - Your First Step to Auction Success
Ready to auction your vehicle on Carhuna? Let's get started:
Start with Your Stock: To list a car for auction, first add it to your Stock. Simply click the [+New] or [+ Create] buttons in your dashboard's header or Stock section. No Stock yet? You’ll be prompted to add your vehicle.
Detailed Vehicle Information: Fill out the vehicle upload form with as much detail as possible. Accurate information and high-quality photos boost trust and appeal. Need help with photography or a vehicle write-up? Please reach out to us.
Save and Select: Once your form is complete, save your vehicle to your Stock. Then, choose it to create your auction.
Crafting Your Auction Listing
Highlight the Best Features
In your advert, include one or two key selling points that will captivate potential buyers.
Set Your Price
Decide on a reserve price – the minimum you’ll accept. Opting for 'No Reserve'? Expect more attention as these auctions often attract a wider audience.
Schedule Your Auction
Choose when your auction starts. Set it for immediate launch or pick a future date and time.
Preview Period
Set a preview period if you want buyers to see your auction before bidding starts, creating anticipation.
Define the Bidding Period
Decide how long your auction will run. Timing can be key to attracting the right bidders.
Terms of Sale
Especially important for trade users, be clear about invoicing, transactions, and warranties.
Ready to Launch
Publish with Confidence: Once you're satisfied, publish your auction. Remember, after it goes live, edits aren’t possible, so if you spot a mistake, contact us right away.
Power Sell: Overview
Innovative Selling for Trade Professionals
Power Sell is Carhuna's unique, trade-focused sealed bid tool designed for efficient and confidential transactions. Whether you're a trade or private account holder, Power Sell offers you the opportunity to list and sell cars with ease.
Sealed Bids for Seamless Sales
- Seller Listings: List your cars anonymously, setting your guide price and terms. This approach offers a discreet yet effective selling experience.
- Buyer Offers: As a buyer, you have the opportunity to place up to three sealed bids, each with your terms for the trade. Make your offers count!
Choosing the Best Deal
- Seller's Choice: Sellers select the most appealing offer based on bids and terms received at the end of the Power Sell duration. However, there's flexibility to accept an offer early if it meets your needs.
- Successful Transaction: When a seller accepts a buyer's offer, both parties are connected to finalise the sale outside Carhuna.
Power Sell: Buying (Trade Account Only)
Discover Power Sells: Navigate to the Power Sell page via the header navigation or your Dashboard. From here you can browse and engage with any live Power Sell listings.
Detailed Information: On each Power Sell page, you'll find extensive details about the vehicle, pictures, and any seller-provided documentation.
Make Your Offer: Ready to bid? Click 'Make Offer' and enter your bid along with any terms (e.g., fast cash or part-exchange details.
Stay Updated: After placing an offer, follow its progress in your Dashboard under 'Power Sell offers'. You'll be notified about any developments, such as being outbid or winning the Power Sell.
If the Seller chooses your offer, congratulations! You've won the vehicle. You will need to complete the purchase process offline by arranging payment, delivery or pick-up with the seller.
Your Dashboard
Dashboard: The Basics
Overview of Your Activities: Overview of Your Activities: The main dashboard page is your go-to for a comprehensive view of your account. It’s filled with useful guidance and shortcuts, making your Carhuna experience smooth and enjoyable.
Dashboard: Your Activity
Track Your Interactions: On the 'Your Activity' page, you'll find a record of how you've interacted with other users' listings. Dive into the different tabs to explore your bids, comments, and more, gaining a clear picture of your engagements on Carhuna.
Bids:
View all bids you have placed on any auctions.
Comments:
View comments you have left on other user's listings.
Power Sell Offers:
View offers that you have made on other user's Power Sells.
Enquiries:
View Enquiries you have sent to other users.
Ratings:
View ratings that you have given other Sellers.
Sales History:
View any successful sales you have made on Carhuna.
Purchase History:
View any successful purchases you have made on Carhuna, and the Seller's details.
Dashboard: Watchlist
The Watchlist dashboard page will display the listings that you have added to your Watchlist. You can filter these using the tabs:
All:
All listings you are watching.
Auctions:
Displays auctions you are watching.
Classifieds:
Displays classifieds you are watching.
Dashboard: Stock
The Stock dashboard page allows you to manage your stock on Carhuna. Note that there are multiple tabs for you to explore here:
All:
All of your stock on Carhuna.
Published:
Stock that is currently live in a classified, auction, or Power Sell.
Unlisted:
Stock that is not listed or drafted as a classified, auction, or Power Sell.
Drafts:
Stock that is in a draft classified, auction, or Power Sell, yet to be published.
Archived:
Stock that you have archived.
Dashboard: Classifieds
The Classifieds dashboard page allows you to manage your classifieds on Carhuna. Note that there are multiple tabs for you to explore here:
All:
Displays all of your classifieds on Carhuna, in any state.
Live:
Displays your live classified adverts, these are publicly visible.
Draft:
Displays your classified adverts that are in a 'draft' state, these are not publicly visible yet.
Sold:
Displays classified adverts that you have marked as Sold.
Archived:
Displays classified adverts that you have archived.
Create:
You can also create a classified using the '+ Create' button.
Dashboard: Auctions
The Auctions dashboard page allows you to manage your auctions on Carhuna. Note that there are multiple tabs for you to explore here:
All:
Displays all of your auction listings on Carhuna, in any state.
Live:
Your live auction listings (launching soon, starting soon, or fully live).
Pending Review:
Displays your auction listings that are pending a review from the Carhuna team.
Launching Soon:
Displays your auction listings that are scheduled but not visible.
Starting Soon:
Displays your auction listings that are visible, but not yet open for bidding.
Sold:
Displays your auction listings that have sold.
Draft:
Displays your auction listings that are in a 'draft' state, these are not publicly visible yet.
Archived:
Displays old auction listings you have archived, and listings that did not sell.
Cancelled:
Displays auction listings that have been cancelled without selling.
Create:
You can also create an Auction using the '+ Create' button.
Dashboard: Power Sell
The Power Sell dashboard page allows you to manage your Power Sells on Carhuna. Note that there are multiple tabs for you to explore here:
All:
Displays all of your Power Sell listings on Carhuna, in any state.
Starting Soon:
Displays your Power Sell listings that are starting soon, these are live, but not publicly visible.
Live:
Displays your Power Sell listings that are publicly visible.
Accepting Offers:
Displays your Power Sell listings that are live and accepting offers.
Sold:
Displays your Power Sell listings that have successfully sold.
Draft:
Displays your Power Sell listings that are drafted.
Archived:
Displays your Power Sell listings that have been archived.
Create:
You can also create a Power Sell using the '+ Create' button.
Dashboard: Enquiries
The Enquiries dashboard page allows you to view your inbound enquiries.
Dashboard: Settings
Settings Dashboard
The Settings dashboard page allows you to edit your account information & personalisation.
You will need to click 'Save' for any changes to take effect.
Personal Information
- Update Your Info: Easily edit your basic personal information here. Note: Your display name is fixed for transparency, but if you need a change, reach out to us for a review.
- Save to Confirm: Remember to click 'Save' after any edits to ensure your changes take effect.
Company Information
- Professional Profile Updates: For our trade users, this section lets you keep your company information up to date.
- Saving Changes: Click 'Save' to apply any updates you make.
Public Profile
- Customise Your Public Face: Edit your public profile information to reflect your unique style. We recommend a square logo image for your profile photo. Banner image best fits at 1217x160.
- Remember to Save: Changes only take effect after you hit 'Save'.
Subscription & Billing
- Keep Your Billing Updated: Manage your payment card details and billing address here.
- Securing Change: Click 'Save' to ensure your billing information is updated.
Personalise Your Feed
- Tailor Your Carhuna Experience: Select your car preferences to personalise your feed. This information is private and helps us match you with listings you'll love.
- Save for Personalization: Don't forget to save your preferences.
Account Security and Preference
- Change Your Password: For security, you can change your password here.
- Verification Status: Check your verification status, including email, phone, and identity checks.
Notifications & Account Deletion
- Notifications: Control your notification preferences to stay informed as you like.
- Delete Your Account: If you decide to leave Carhuna, you can delete your account here. Note that we may retain your data for a certain period for legal reasons.